Latest information and measures

Since Tuesday 17.11.2020, tighter measures have been in place in Tirol to restrict the spread of the coronavirus. Leisure facilities, hospitality locations, accommodation providers, shops (except those needed for basic necessities) and all services with close physical contact (e.g. hairdressers) will remain closed until 06.12.2020. During this period there will also be a curfew in place 24 hours a day meaning that people are only allowed to leave their homes for a number of specific reasons.

Details and FAQs

Opening hours of the guest information in Neustift (Stubaitalhaus, Dorf 3): Monday to Friday from 8 a.m. to 12 p.m. and 2 p.m. to 6 p.m.


Measures for safe winter holidays in the Stubai valley

In order to present Austria as a safe country to travel to, the Austrian government has announced that employees in the tourist industry across the country should be tested for the coronavirus from July. A renowned Tirol medical laboratory has been testing test mountain (hiking) guides as well as staff working in accommodation services, restaurants, cable cars, sports shops and leisure facilities since the beginning of June.

We are also arranging training for coronavirus prevention and hygiene in conjunction with doctors in the Stubai Valley and the traditional “hollu” Tirol hygiene specialists. 

This is how we aim to make our contribution to making hospitality safer in the Stubai.

Latest information at a glance and the most important questions and answers you find here.


The Tourist Board Stubai Tirol enables every guest, regardless of the length of their stay, to take part in a PCR test at a price of EUR 60 per person. The registration takes place at the Office of the Stubai Tirol Tourist Board. To receive an access code for the test we ask guests to register at the guest information in Neustift (Stubaitalhaus, Dorf 3), opening hours: Monday to Friday from 8 a.m. to 12 p.m. and 2 p.m. to 6 p.m. Guests with an access code will be tested on Tuesday or Friday from 4 p.m. to 5 p.m. in the Neustift leisure center, Stubaitalstr. 110.

IMPORTANT: You have to register in advance at the Office of the Stubai Tirol Tourist Board (Stubaitalhaus, Dorf 3). We ask guests to bring their guest card as well as the completed registration form. To receive the code for participation and the test results it is essential to take a smartphone with you.

Up-to-date information on travel warnings can be found here.

COVID-19 measures - stay safe together


Our mountain railways have taken great care and every precaution to ensure your health is maintained as we transport you up the mountain. A safe distance of at least one metre is guaranteed in the waiting area and all valley and mountain stations have been sufficiently equipped with disinfectant dispensers. Please note that you are required to wear a face mask in the gondolas.

Be in the cashier area - safely

Get on board/ in the cabin - safely

Protective Measures Winter 2020/21



Current information can be found on their respective websites:

  • Stubai Glacier (closed from 3.11.2020, expected to be reopened in early December)
  • Schlick 2000 (revision work – expected to be reopened in early December)
  • Serlesbahnen (revision work – expected to be reopened on 19. 12. 2020)
  • Elferbahnen (revision work)


Our tourist accommodation services have trained their staff very well and optimised their hygiene standards and additional services. Please find details on the regulations applicable in Austria here


Please find details on the regulations applicable in Austria here.


We will consciously avoid large events. For smaller events and in the open air, distance rules and recommendations for SAFE HOSPITALITY will be properly adhered to. Click here for the event calendar.

We all share responsibility for having a good and safe time together. If we comply with the specified rules of conduct, there’s nothing to stop you having an unforgettable mountain experience.


  • Regularly and properly wash and disinfect our hands
  • Sneeze and cough into the crook of your elbow or into a tissue
  • Keep a distance of at least one metre from other people
  • Avoid shaking hands when you greet people

A face mask must be worn in the following areas:

  • in grocery stores
  • in public transport and taxis
  • on the premises of service providers and in all forms of customer contact
  • at indoor events (except when sitting in your assigned seat)
  • in schools outside of the classroom
  • in cable cars, funicular railways, coaches and in sightseeing boats
  • in local authority buildings
  • in restaurants
    more information
See you soon in Stubai - we are looking forward to

See you soon in Stubai - we are looking forward to

Book your summer holiday and look forward to a nature experience in the Stubaital. Our hosts are happy to answer any questions about the current situation and flexible booking.

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